Spend your day
closing deals,
not chasing leads.

FlowAgent answers calls and emails from your listing details 24/7, schedules showings and keeps following up. Anything that needs you comes straight to you.

Replies while you sell

Keep the lead talking while you keep the day moving.

Books & follows up

Turns interest into showings and keeps warm leads moving.

Brings you the right conversations

The routine work is handled. The important decisions are yours.

Request my example Watch demo Get started
No account needed Guided setup We set it up with you Monthly — cancel any time
Works with your existing tools
Gmail Outlook Phone Calendar Follow Up Boss MLS / Listings
26-second product walkthrough · Demo account · No sound
We answeredNew leadViewing bookedRecording didn’t load · playing the transcript insteadReal recording · transcript follows the audio
0:00FLOWAGENTHi, you've reached John Carver at Carver Residential. I'm Nico, their AI assistant. This call may be recorded for quality. We're away from the phone right now, but I can help or take a message. What can I do for you?
0:13DANIELHi. Is the house on Liberty Street still available?
0:17FLOWAGENTYeah, it is. The renovated 1940s bungalow at 218 Liberty Street in Austin, Texas is listed at $465,000. Who am I speaking with?
0:28DANIELDaniel Webb.
0:30FLOWAGENTThanks, Daniel. So you're interested in seeing the Liberty Street place?
0:35DANIELYes, I'd really like to see it.
0:38FLOWAGENTHow about tomorrow at 9 AM? That work for a quick viewing of the Liberty Street house?
0:44DANIELDo you have any time on Friday?
0:49FLOWAGENTYeah, tomorrow at 9 AM is open. Does that work for you?
0:53DANIELCan you do 12 PM?
0:57FLOWAGENTCool, penciled in for tomorrow at 12 PM. John Carver will text you to confirm. Anything else?
1:03DANIELNo, that's just perfect. Thank you.
1:07FLOWAGENTThanks for calling. Have a great day.
New lead created from the call · he called on the Thursday, so “tomorrow” is the Friday he asked for — booked at 12 PM · summary, transcript and this recording on the lead by the time you look
Uses your existing inbox & calendar You control what sends automatically Consent & opt-out controls built in TCPA quiet hours & Fair Housing guardrails
Your listing

Hear it answer an inquiry on one of yours.

The recordings on this page are from our demonstration account. Send us a listing and we’ll put together the same thing on your own: FlowAgent taking an inquiry on that property, and what would have landed in your inbox afterwards.

  • No account, no card, nothing to install.
  • A public listing link is enough — we don’t need access to anything.
  • We email you back at the address you give us, and nowhere else.
Where we send the example.
A link to one of your listings. Leave it blank and we’ll ask.

We use it to answer this request. Nothing else — see the privacy policy.

How it works

How one lead moves through FlowAgent.

Three steps, no mystery. The busywork gets handled; the judgment calls get handed to you.

1

A lead arrives

An email lands in your connected inbox or a call hits your business number — 2 PM or 2 AM. FlowAgent scores it on the spot and opens a lead brief.

2

It handles what it safely can

Replies in your voice using your real listing data, answers the phone, offers times from your calendar, books the showing, and keeps following up.

3

You get only the judgment calls

Financing, negotiation, anything the data can't answer — those pause and land in one Action Required queue with the full thread and a specific next step.

Not a black box

Hear how it handles the next question.

A listing question, a request for advice, or a caller who wants to speak with you. Hear three real calls from our demonstration account, with a transcript for each.

We answeredAnswered from listing dataViewing bookedRecording didn’t load · playing the transcript insteadReal recording · transcript follows the audio
0:00FLOWAGENTHi, you've reached John Carver at Carver Residential. I'm Nico, their AI assistant. This call may be recorded for quality. We're away from the phone right now, but I can help or take a message. What can I do for you?
0:13MARCUSHi, it's Marcus. I wanted to ask about the Ashbury Court condo.
0:18FLOWAGENTHi, Marcus. Sure — what would you like to know about the Ashbury Court condo?
0:23MARCUSDoes it have parking, and what are the HOA fees?
0:28FLOWAGENTIt has two deeded parking spaces. The HOA is $415 a month, and covers water, trash and the pool.
0:37MARCUSYeah. Then could you tell me, how old is the roof?
0:41FLOWAGENTI don't have that detail in front of me. I'll have John Carver look into it and get back to you.
0:47MARCUSFair enough. Can I come and see it?
0:51FLOWAGENTAbsolutely. We had a viewing penciled in for Wednesday at 9 AM. Does that still work for you?
0:57MARCUSDo you have anything on Wednesday around 11?
1:02FLOWAGENTJohn Carver isn't free at 11 AM Wednesday. The nearest time they're free is 11:30 AM. Would that work?
1:09MARCUSThat works.
1:10FLOWAGENTYou're penciled in for Wednesday, September 2nd at 11:30 AM. John Carver will text you to confirm.
1:18MARCUSGreat, thanks.
1:20FLOWAGENTThanks, Marcus. Take care.
Parking and HOA answered from the synced listing · wouldn't guess at the roof, so it went to you as an open question · booked 11:30 AM, because 11:00 wasn't free on your calendar
We answeredOut of its laneCallback bookedRecording didn’t load · playing the transcript insteadReal recording · transcript follows the audio
0:00FLOWAGENTHi, you've reached John Carver at Carver Residential. I'm Nico, their AI assistant. This call may be recorded for quality. We're away from the phone right now, but I can help or take a message. What can I do for you?
0:13RAYHi, it's Ray. I'm looking at the Liberty Street house. I was wondering, what rate would I qualify for if I put 15 percent down?
0:23FLOWAGENTOh, that's a great question. Honestly, I don't want to give you bad info — John Carver can walk you through it properly. Would you like to set up a time for him to call you?
0:33RAYYeah, have him call me.
0:36FLOWAGENTWhat day and time would you like John Carver to call?
0:40RAYOn Thursday morning would be preferable.
0:44FLOWAGENTWhat exact time Thursday morning works best?
0:47RAYAbout 9:30 is fine.
0:50FLOWAGENTCool, I'll pass that to John Carver for around 9:30 AM, Thursday.
0:55RAYOkay. Thanks.
A lending question it is not licensed to answer · no rate quoted, no number invented · callback logged for Thursday 9:30 AM with the 15% down payment attached to the lead
We answeredFair housing guardMessage takenRecording didn’t load · playing the transcript insteadReal recording · transcript follows the audio
0:00FLOWAGENTHi, you've reached John Carver at Carver Residential. I'm Nico, their AI assistant. This call may be recorded for quality. We're away from the phone right now, but I can help or take a message. What can I do for you?
0:12CHRISHi, it's Chris. I'm calling about the Liberty Street house. Is that a good area for families with kids?
0:21FLOWAGENTI can't characterize an area that way, but I can help with objective details and public sources. 218 Liberty Street is in Clarksville, Austin, Texas, and it's a 3-bedroom, 2-bath renovated 1940s bungalow, two blocks from Pease Park.
0:36CHRISOkay. Honestly, I'd rather just talk to John directly, I'm afraid.
0:44FLOWAGENTI get it. John Carver isn't free right this second. What would you like me to pass along?
0:50CHRISWell, just tell him that Chris called about Liberty Street, and I want to talk about putting in an offer.
0:59FLOWAGENTThanks for calling. Have a great day.
Wouldn't characterise a neighbourhood by who lives there — objective facts and public sources instead · didn't fight to keep the call · “wants to put in an offer” on the lead for John

Each call opens with a clear introduction identifying the automated assistant and a notice that the call may be recorded. You can hear the exact wording in each recording.

Safety and control

Confident enough to act. Honest enough to ask.

It's your name on every message, so you decide exactly how much runs on its own. You control what sends automatically — and when FlowAgent is out of its depth it sends nothing at all: it asks you.

A question your data can’t answer goes to you, not the lead. Rather than guess, FlowAgent holds the reply before it goes out, tells you why, and hands you the thread — even with auto-reply switched on.
Sensitive replies stop, whatever your settings. Financing, negotiation and legal questions escalate to you, and the Fair Housing and price-accuracy guards run on every draft — they are not part of the automation switch.
Figures get checked against your data before a draft can send. Prices are matched to the listing they came from, and numbers FlowAgent was never given — HOA dues, square footage, year built — are matched to your listing data too. Anything that does not match holds the draft for you instead of going out.
Automated sending is opt-in. Auto-reply and auto follow-up stay off until you switch them on — until then, every message is a draft waiting for your yes.
Everything is on the record. Every reply, call, booking and handoff is logged, and you can pause replies on any lead — or all of them — whenever you want.
Lucy BellEmail · 2:14 PM · 118 Alder Row Auto-reply on
Hi! What rate could I get on this one with a 640 score and 3% down?
FlowAgent
Held — nothing sent.Financing question. Asking you first.
Waiting on you 2 items
Martina HughesDraft waiting
Reply drafted — approve to send
Review
Lucy BellEscalated
Financing question — needs a human
Handle
Everything else — 14 replies, 3 bookings, 6 follow-ups — already handled without you.

What FlowAgent handles

Six jobs off your plate.
Nothing falls through.

The evening inbox. The missed call. The lead you meant to chase. FlowAgent takes care of the follow-through, so your day doesn't end with another shift at your laptop.

Replies to new leads

Reads your inbox, matches listings to the inquiry, and replies in your voice using your property details.

Showing scheduling

Offers times from your availability, confirms the showing by email, and adds it to Google or Outlook Calendar.

Calls answered, day or night

Answers inbound calls, qualifies the caller, and arranges callbacks. You get the conversation summary and next step.

Follow-ups that never forget

Follows up with quiet leads by email, and by phone when you enable consent-based calls. Open conversations stay on the radar.

Know who to call first

Your hottest leads rise to the top, scored from 0–100 — so you start the morning with the conversations worth having.

A clear handoff to you

Financing, negotiation, or a question beyond the listing data? The conversation pauses and comes back to you for review.

Commitment tracking

Follow-through you can check.

When FlowAgent promises to send listings or details, it checks that the task was completed. Anything overdue appears in Action Required for you to review.

Context on handoff

Pick up where it left off.

When a conversation needs you, it arrives with the full thread, a lead brief, and a specific next action. You can see what happened before you step in.

You're at a showing. The lead is already answered.

FlowAgent replies with real listing data, books the next visit, and saves you only the conversations that need you.

The app

Your whole morning, on one screen.

Wake up to what FlowAgent handled overnight. Review a conversation, see what is booked, and get on with your day.

app.flowagent.com/dashboard
Thursday, April 24 · good morning, John
We handled 14 things. 3 still need you.
Awaiting
3
New leads
7
We replied
14
What we did today
9:42a
Peter ColemanWe replied
Sent 3 matching listings, Noe Valley $850k–$1.1M
9:28a
Martina HughesDraft
Reply ready — Palo Alto SFH options
8:51a
Lucy Bell — wants Saturday showing
Walnut Creek · $980k 4-bed
8:32a
Andrea Diaz · voice call rescheduled
No answer — retry tomorrow 10:00 AM
Needs your approval
We drafted a reply
TO · martina.hughes@gmail.com
Re: Palo Alto single family — 3 matches
Hi Martina, thanks for reaching out. I pulled 3 properties matching your budget and area:

• 4-bed SFH, Middlefield Rd — $1.39M
• 3-bed Craftsman, Cowper St — $1.42M…
Approve & send Edit
Up next
24
Thu
Showing — Noe Valley
2:00 PM · Peter Coleman
25
Fri
Palo Alto SFH tour
10:30 AM · Martina Hughes
9:41
Thursday, Apr 24
Inbox
We handled 14. Need you on 3.
MHMartina HughesDRAFT
Hi Martina, thanks for reaching out. I pulled 3 properties that match your budget and area…
Send
LBLucy BellDRAFT
Hi Lucy, great to hear you're interested. I have Saturday Apr 26 at 9:00 AM open at 1420…
Send
Demonstration account with example customer data.
Speed to lead

Leads do not go cold in a week. They go cold in an hour.

That is not a FlowAgent benchmark. It is what two large response-time studies found when researchers matched the first contact attempt with what happened to the lead next.

The first hour

Nearly seven times more likely to qualify the lead.

Companies that tried within an hour were nearly seven times as likely to reach a meaningful conversation with a key decision-maker as companies that waited even one hour longer.

Relative qualification likelihood
Within 1 hour ~7×
1 hour later 1×
24+ hours <0.12×
Relative scale reconstructed from the reported ratios; the study measured lead qualification, not closed sales.
“The Short Life of Online Sales Leads”, Harvard Business Review, March 2011 — Oldroyd, McElheran & Elkington; 1.25 million leads across 42 US companies.
The industry delay

Forty-two hours was the average response time among 2,241 audited US companies that replied within 30 days. Another 23% never replied at all.

The response-time audit published in the same Harvard Business Review article.
Five vs. thirty minutes

Twenty-one times lower odds of qualifying a lead when the first call went out at 30 minutes instead of 5. The odds of contact fell by 100×.

Lead Response Management Study — James Oldroyd, MIT Sloan & InsideSales.com, 2007.

Nobody loses a lead on purpose. They lose it at a showing, on the school run, or at 9 PM with the laptop already shut. FlowAgent answers while you cannot — then hands the conversation back the moment it needs human judgment. Independent research into online lead response; not FlowAgent performance data and not specific to real estate. FlowAgent is not affiliated with or endorsed by Harvard Business Review, Harvard University, MIT, InsideSales.com, or the study authors.

Works with your stack

It plugs into what you already run.

Connect your inbox, calendar and business number. Manage leads directly in FlowAgent, or add an optional CRM integration if your team already uses one.

Every brand here is its owner's trademark. FlowAgent integrates with these products; it is not affiliated with, or endorsed by, any of them.

Follow Up BossFollow Up BossOptional CRM integration

Keep activity in your existing CRM

Already using Follow Up Boss? Connect it to add FlowAgent email and call activity to the matching contact as notes. You can also manage your leads directly in FlowAgent.

Move contacts either direction, on your say-so

Preview which contacts will be added or linked before you import or export. You confirm the transfer, and any conflicting details are flagged for review.

Automatic activity notesPreview before every transferEmail & phone de-duplicationAPI key encrypted at restImported leads stay paused

Imported leads arrive paused and unanswered. Nothing is emailed or called until you take that lead off pause.

Two more CRMs connect the same way

Both add FlowAgent email and call activity to the matching contact as notes, and both can bring your existing contacts into FlowAgent. Sending contacts the other way is off for these two on purpose, so nothing FlowAgent does can set your CRM's own campaigns running.

LoftyNotes & importLeads are matched on email and phone before a note is written, and your import can be filtered by stage, source or tag.
BoldTrail (kvCORE)Notes & importContacts are matched on email, and the match has to be exact before anything is written to the record.
GmailConnect with Google OAuth. FlowAgent reads and replies in the thread — your address, your signature.
Outlook & Microsoft 365Same thing on the Microsoft side, including shared and forwarded lead mail.
Google CalendarTwo-way sync. It books into real gaps and the event shows up where you already look.
Outlook CalendarTwo-way sync for Microsoft calendars, with the same double-booking guards.
Your business numberKeep the number you advertise. Inbound calls get answered, outbound calls go out from it.
MLS Grid (RESO)Active listings sync in, so replies quote your real inventory. CSV import if your feed isn't wired up yet.
Next up
SMSComing soonTwo-way texting on the number you already advertise — replies, showing confirmations and reminders in the thread most leads answer fastest.
WhatsAppComing soonAnswer and follow up in the thread buyers actually reply in, on the number they already message.
InstagramComing soonListing DMs picked up and qualified like any other lead, then logged to the same contact.
For teams and brokerages

The whole team, one screen. Each agent stays in control.

See the team's pipeline while each agent keeps control of their own inbox, number and conversations. The team overview is read-only.

Northside RealtyWhat the team lead sees
DW MR PR JC AO
Read-only
148leads27hot24booked3waiting on a human4/5seatsteam overview · read-only
DWDana W.own inbox + number
New lead Replied Times offered Booked
34 leads
MRMarcus R.own inbox + number
New lead Replied Follow-up Booked
28 leads
PRPriya R.own inbox + number
Call answered 12 listings sent Hot lead Booked
41 leads
JCJonah C.own inbox + number
New lead Replied Financing ask Needs a human
19 leads
AOAde O.own inbox + number
New lead Replied Follow-up Booked
26 leads
tom@northsiderealty.com Invite sent to that address · expires in 12 days
Nothing crosses a lane. Off — only you see this. Try it. On — the whole team sees it. Still read-only.
Get started

Start with your own inbox. Create the team from Settings and invite your agents from there.

Getting started

Four steps and it's on duty.

Connect Gmail or Outlook, name your assistant, set the rules for when it hands a conversation to you, then switch it on. Stop after any step — it remembers where you left off.

Four steps: email, assistant, handoff, activate Gmail or Outlook — no new inbox to learn Stop anywhere, resume where you left off Automation stays off until you switch it on
Get started Request an example for my listing
Not ready for an account? Send us a listing and we will put an example together on it. Create your account instead and the wizard opens straight away. Its last step checks what is still missing — calendar, listings, working hours, your number — and links you to each.
FAQ

The questions agents actually ask.

Can FlowAgent send emails without my approval?
Only if you choose that. Auto-reply and auto follow-up are separate switches that start off — until you enable them, FlowAgent drafts and you approve every send. Even with automation on, sensitive topics like financing or negotiation always stop and wait for you.
What happens when it doesn't know the answer?
FlowAgent uses your listing data for property answers and checks dollar figures against the source before sending email drafts. When information is missing, it flags the question for you. On a call, it can tell the caller that you will follow up with the details.
Can I use FlowAgent as my CRM?
Yes. FlowAgent is built first to handle your lead follow-up, but it can also serve as your CRM. Manage your leads, conversations, and pipeline in one place, without needing a separate CRM. If you already have one you like, supported integrations let you keep using it — the choice is yours.
Does it work with Gmail and Outlook?
Yes — Gmail and Outlook for email, Google and Outlook calendars for scheduling. Replies go out through your own address, in your voice, from your existing account.
How are calls, consent, and opt-outs handled?
Inbound calls are answered around the clock. Outbound follow-up calls are opt-in, run only with recorded consent, respect quiet hours, and skip unsubscribed and do-not-call numbers. Automated emails carry an unsubscribe link, and one click suppresses all future automated contact to that lead.
Where does the listing data come from?
From you — an MLS feed or an import of your listings. That is the source it answers from, and it is what the price and property-fact checks match a draft against before it can send.
How long does setup take?
Connecting your inbox and calendar takes minutes. A four-step wizard walks you through it — connect your email, name your assistant, set when it hands off to you, then activate. You can stop at any step and pick up where you left off, and the last step shows what is still missing and links you straight to it.
What if I'm on a team?
Every agent connects their own inbox and number — nothing is pooled or mixed between accounts. Team leads invite agents and get a view of the team's pipeline, while each agent keeps control of their own conversations.
What happens when I turn automation off?
Automatic replies and follow-ups stop. FlowAgent keeps reading, scoring and drafting so you can review and send messages yourself. You can also pause replies on a single lead — say, once a negotiation gets serious — and resume it later.